Classified: Network/Security Technician (Sys Admin)

TITLE: Network/Security Technician- (SysAdmin) FTE: 1.0 FLSA STATUS: Exempt

WORK CALENDAR: 261 days

COMPENSATION: Technology Initial Placement Compensation Guide (Starting at $72,870)

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide Tier III technical support for servers, storage, networks, and endpoint devices across the District's campuses and administrative offices.

2. Configure and manage server infrastructure, including Active Directory, virtualization platforms (e.g., VMware, Hyper-V), and storage systems.

3. Deploy, maintain, and monitor cloud-based infrastructure and services (e.g., Microsoft Azure, Google Workspace).

4. Implement and enforce cybersecurity best practices, including server hardening, access controls, and vulnerability management.

5. Develop and maintain backup strategies, ensuring data integrity and availability through regular testing and validation.

6. Configure and manage group policies, network directory structures, and user access permissions.

7. Design, deploy, and maintain network infrastructure, including switches, firewalls, and wireless access points.

8. Monitor system performance and network activity, utilizing monitoring tools to proactively identify and resolve issues.

9. Provide support for disaster recovery and incident response planning, including testing and documentation updates.

10. Perform system upgrades, patches, and maintenance tasks to ensure optimal system performance and security compliance.

11. Coordinate with vendors for hardware and software acquisitions, warranties, and technical support.

12. Maintain detailed documentation of system configurations, processes, and workflows using IT documentation tools or wikis.

13. Assist in technology planning and budgeting by evaluating emerging technologies and providing recommendations.

14. Offer mentorship and on-the-job training for technical support staff, fostering skill development across the team.

15. Ensure accurate and up-to-date tracking of all district-owned technology assets through inventory management systems.

16. Provide technical assistance for district-wide online assessments, ensuring stable and functional testing environments.

17. Respond to and resolve escalated service tickets efficiently, prioritizing workload to minimize downtime.

18. Develop and maintain positive working relationships with students, staff, and community members, promoting a collaborative work environment.

19. Maintain confidentiality and uphold ethical standards regarding sensitive information involving students, staff, and the district.

20. Stay current with industry trends, certifications, and best practices to ensure systems remain robust, secure, and scalable.

21. Represents, consistently, the District in a positive and professional manner

22. Provides a welcoming atmosphere in all areas of responsibility

23. Performs responsibilities in an ethical and professional manner

24. Maintains punctual and regular attendance

25. Performs other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications for this job description are representative of the knowledge, skill and/or ability required

Education / Certificate

1. Must possess an Associate’s Degree in computer technology or equivalent expertise

2. Must have and maintain a valid IVP Arizona Fingerprint Clearance Card

Experience

1. Must have background and experience with project management

2. Must be comfortable training and leading professional development for District staff

Communication Skills

1. Must possess the ability to work and communicate with faculty and staff

Computer Skills

1. Must have experience with hardware and software in an Active Directory network environment; experience with Cisco networking is desired

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be in good physical health and able to bend, stoop, lift and reach

2. Must be able to push, pull, or lift weights in excess of 50 pounds

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be able to tolerate a semi-private, high-paced working environment

2. Must be able to tolerate prolonged periods of sitting and computer work

3. Must be able to multitask

4. Must be able to obtain District certificate for driving a District vehicle

5. Must be able to be flexible with work hours

6. Must be able to climb ladders and work in tight spaces, i.e., trenches, attics, equipment rooms, etc.

1-202 – EQUAL EMPLOYMENT OPPORTUNITY

The District provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the District complies with applicable state and local laws governing nondiscrimination in employment. The District expressly prohibits any form of workplace discrimination or harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.